Method 1: Click [Load] and heat the nozzle to the printing temperature of the used filament. After heating, remove the filament guide tube, and check if the filament is bent or filament tip is not smooth. If so, trim and insert the guide tube and filament into the nozzle, then click [Load] and check.
Method 2: If Method 1 doesn't work, use the unclogging pin tool.
Method 3: If Method 2 doesn't work, please replace the nozzle.
Please power off the printer before replacing the nozzle!
Remove the filament guide tube and cut the filament.
Press the left and right buckles and remove the nozzle. Trim the filament along the nozzle top.
Insert the new nozzle into the extruder and you can hear a "click" sound indicating the buckle position has changed. Ensure that the nozzle slot aligns flush with the bottom of the extruder. Note: If you have trouble aligning the nozzle, you can press the buckles during installation or remove the front cover of the extruder（grab the lower part of the front cover with your hand and lift it upward slightly）to check the position.
Whether it is installed in place is judged as follows:
1. Ensure the nozzle is pressed to the bottom firmly during installation.
2. Check if it is properly installed:
a. Check the red buckle positions on the left and right.
b. Check if the nozzle slot is flush with the bottom of the extruder (if your view is obstructed, you can remove the front cover of the extruder to observe).
4. Power up the printer, click  to enter the loading interface, and follow the on-screen instructions to complete filament loading (refer to 4.1.1). Filament coming out of the new nozzle smoothly indicates a successful nozzle replacement.
Yes. It is recommended to perform automatic leveling to ensure high print quality as slight errors may occur during nozzle installation. The equipment defaults to the leveling operation before each print.
Please check if the platform is properly installed and there is no excessive residue on the nozzle. If these issues exist, address them first. Then, go to the settings interface, select the leveling option, and perform automatic leveling or enable automatic leveling before printing.
Yes. You can use filaments from other brands, but certain parameter adjustments are required due to slight temperature differences in different filaments.
ABS can release toxic gases during heating. If conditions permit, consider printing in a wellventilated area. It is recommended to print non-toxic materials such as PLA in children's activity places.
Method 1: Increasing the platform temperature can improve the adhesion between the platform and the model.
Method 2: Adding a brim during model slicing can alleviate the issue.
Method 3: Apply glue.
Method 4: Clean the platform to remove any oil or dirt.
Method 5: Check if the platform is level. The leveling and calibration function can be used.
The USB flash drive format is incorrect. The printer supports the FAT32 file system. Please format the USB flash drive to FAT32.
1. Please check if the Wi-Fi name contains special characters. If so, modify it and try again.
2. Please check if the password contains special characters. If so, modify it and try again.
Do not power off the printer or disconnect from the network during firmware download or update to prevent update failures.
If the startup sound can be heard, please replace the screen or cable. If not, please contact our after-sales personnel.
Issue: After changing the platform and performing automatic leveling, the first layer is getting over-extruded, as shown below.
Reason: With all the settings unchanged, the textured PEI flexible platform has lots of bumps and hollows; this increases the surface contact of the filament with the plate. However, the smooth surface of the smooth PEI flexible platform causes too much filament to be squeezed out by the extruder, leading to over-extrusion.
After switching to the smooth PEI flexible platform, perform automatic leveling in the system settings.
Upon completing automatic leveling, adjust the Z offset to 0.1mm before starting the print. Save the adjustment, and then the printing should proceed normally.
Refer to Q14 for Z offset adjustment.
After completing printer preparation, select the icon in the blue box on the preheating interface as shown below.
Then, click  in the upper right corner to enter the modification interface.
After making the necessary changes, click  to complete the modification. Then it will display as shown below.